General Rules and Regulations

  • Unless otherwise expressly stated so, the following words shall have be meaning given against them for the purpose of these terms and conditions
    a. COMPANY means Fortune Plus Marketing Solutions Private limited, its successors and assigns.
    b. CARD means any one of the cards issued by Fortune Plus Marketing Solutions Private limited bearing the `DISCOUNT PLUS' logo which has not expired or been withdrawn by the company.
    c. MEMBER means a person who has a valid card issued by the company and whose name is embossed on the card.
    d. MEMBER MERCHANT means any commercial establishment, which has made arrangement/agreement with the company for honoring of privilege card for giving discount/privileges on sale of goods and/or services to members.
  • If any person pays the membership registration amount or member merchant registration amount, for whatever reason, no refund claim will be entertained.
  • The issue of a card to an applicant shall be at the sole discretion of the company and its associated agencies and the company shall have the write to reject an application for the issue of the card not withstanding that the applicant may prima-facie satisfy the eligibility criteria. Similarly continued membership status shall also be at the discretion of the company and its associated agencies and shall be governed by the policies framed by the company from time to time.
  • The card issued to member shall be personal and exclusive to the member. The card shall remain the sole and exclusive properly of the company and must be surrendered to the company with your required by the company
  • The member shall pay an amount, as specified by the company towards registration fee which shall be non refundable. In addition, a member shall pay to the company the annual service charges as decided by the company, from time to time. In case of cancellation or termination of the membership by the company, not refund shall be made.
  • The Member Merchant shall pay an amount, as specified by the company, towards participation fee which shall be non refundable and non transferable. In addition, the Member Merchant shall pay to the company to annual service charge for the maintenance of the transaction terminal, as decided by the company, from time to time. In case of cancellation or termination of the membership by the company, no refund of any kind shall be made and the transactional terminal shall be confiscated.
  • The membership is non transferable. However in genuine cases the demand of change will be entertained subject to submission of original payment receipt, card and NOC from the first member. For the issuance of new cards, stipulated service charges will have to be deposited with the company. This shall be considered only in case of death of associate and membership will be considered to be transferred to spouse.
  • It is mandatory for all Member Merchant to honour the Discount Plus card at their establishment, in case of any irregularity to this effect the member merchant stands to be reported by one or many members. In such an eventuality the CC in consultation with CCC will remove the Member Merchant from the central merchant database and deactivate the transaction terminal when the number of complaint exceed predetermined threshold set by the management core from time to time and city to city. The Merchant is expected to offer the maximum possible discount to keep the participating member customers satisfied.
  • A card shall be valid for life. The company reserves the right to refuse to allow the card to be used thereof, without assigning any reason for the same.
  • For every transaction, the card must be shown before cash memo/bill is return or at the time of payment, which ever occurs first.
  • Discount may not apply to service charges, negotiated party rates, taxes or any other statutory government levy.
  • The company will accept no responsibility or liability for any injury sustained or illness resulting from or during a visit to any Member Merchants. Members may not receive the stated discount in the event of the Member Merchants undertaking repairs/renovations or closing down.
  • The company will publish a directory showing the names of all Member Merchant who have agreed to give discount felicities to members. However, such name can be withdrawn without giving prior notice to a member. This comprehensive list shall be accessible over the Internet of the company's web site. Local city wise printing of such list would be the responsibility of CC if required or necessitated local compulsions.
  • The member will be entitled to avail of discount facilities as mentioned in the above stated list of Member Merchant establishments. However, giving discounts facilities to members by Member Merchants when they are conducting education sale or when the member makes the payment in any for other than in cash, shall be at the discretion of such Member Merchants and a member will not challenge the same. Moreover, in case of reduction sale by Member Merchants, if the discount offered is less than what is stated in the directory, the Member Merchant will be bound to offer the discount as per the directory valid for the period. Apart from any other offer/privilege to members to be published/advertised from time to time in relevant information bulletin.
  • The member shall not allow or cause to allow the card to be used or misused by any other person in any manner. However, if the card is misused the company shall not be liable to refund any amount paid to it by the member for obtaining the card. The company however reserves the right to initiate legal action against the defaulting members.
  • The company shall not in any way be responsible for the quality or the quantity of the merchandise or services or the Member Merchants. No claim shall be against the company for the reason that the quality and quantity of the merchandise or service is not in accordance with general standards or any standard established or prescribed by any law for the time being in force. The company shall not be liable for the process displayed of the products sold by Member Merchants. The company and its associates shall attempt to ensure the products being offered are ' competitively' priced. In pursuance of which the company and its associates would be free to terminate the participation of any erring member merchant established and offer the same category or products to its competitor. (The CC in consultation with CCC will remove the Member Merchant from the central merchant database and deactivate the transaction terminal when the number of complaints exceeds a predetermined threshold set by the management core from time to time and city to city. The same category merchant membership shall be offered to the competitor.
  • Any change of address of either the Member Merchant or the Member shall be immediately notified to the other and shall take effect only on intimation.
  • The member shall not use the card after the company has advised him of its cancellation, Use of the card by the member after the receipt of notice of its cancellation by the company, shall entitle the company to take such steps as it may be advised against the member.
  • The card is valid for whole life of the member. Upon the death or winding up of a member all the rights and duties of the member will be passed on to the rightful nominee as per the law and the nominee thereafter will enjoy all the services and benefits of the member.
  • The member shall be solely responsible for safe custody of the card issued to him.
  • The company may at any time without assigning any person thereof withdraw the privileges attached to the card cancel the same and call upon the member to surrender to the company or any person s authorized, the card issued to him / her. The company shall also have the right to instruct Member Merchants and branches and agencies of the company to retain and seize a card, which has been cancelled. The member, whose card shall have been so seized and retained, shall not have the right to question the retention of the card pursuant to instructions circulated by the company, and resistance of such retention, shall be unlawful, Under such circumstances no refund claim will be entertained.
  • The card shall not be treated as a Credit Card or Debit Card.
  • The act of the company canceling a card shall not be deemed to cast any reflection on the credit worthiness of the member or corporate body as the case may be. By applying for card the member shall be deemed to have agreed with the company that they shall not have any cause of action against the company for such cancellation or any other action in respect of a card.
  • The member shall indemnity and keep the company indemnified from any loss or damage shat would be suffered by the company due to impact of omission or commission by the member.
  • It is dearly understood between the parties hereto that the company shall not be liable for any loss or damage in pursuance to the issuance and use of the card the member shall indemnify the company against all such claims / demands and damage made on the company by any third person (s) in pursuance to the issuance and use of card.
  • If the card is lost or stolen, the member shall inform the company within 24 hrs for taking necessary action. The member, thereafter, can apply for duplicate card on paying the registration charges of the card as replacement fee.
  • The company shall have the right to amend any of the conditions as it may deem fit. The company shall endeavor to communicate to the member all amendments to the conditions. All such communications shall be posted at the company's website, a copy of which shall be made available to the city coordinator who would be responsible for disseminating the required information to all concerned within his administrative jurisdiction.
  • The member can display the company's name, logo as designed by the company for printing his / her stationary after taking prior permission. However, the member shall not use trademark, patent or any other intellectual property for any other purpose other than for the purpose of the company.
  • Incase any dispute, the decision of the company shall be final and binding.
  • All legal disputes are subject to the jurisdiction of Delhi only
 

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